01
Book and confirm
Call (844) 796-3584 or book online. We ask the basics -- masonry or metal chimney, wood or gas, how many flues, and whether you have noticed smoke backdraft. That tells us what to load on the truck. Same day chimney sweep Milford slots open most mornings, and we hold emergency openings for post-storm calls.
02
Protect the room
We lay drop cloths from the door to the hearth and set up a HEPA vacuum at the firebox. Boots come off or get covered. If your fireplace has glass doors, we pull them and set them aside. This step takes about 10 minutes and it is the difference between a clean house and a dusty one.
03
Sweep top down
On the roof, we pull the chimney cap, run a chimney brush sized to your flue on flexible chimney rods, and work the creosote down into the firebox. A second pass from below catches what the top-down sweep misses. For glazed Stage 3 creosote we switch to rotary whips, which take longer but actually remove the glaze instead of polishing it.
04
Inspect and document
An inspection camera goes up the flue to check for a damaged chimney liner, cracked flue tiles, and gaps at the smoke chamber. We test the damper, look at the crown and flashing, and photograph anything that needs attention. You get the findings in plain language, with photos, not a scare sheet.
05
Clean up and review
We vacuum the firebox, wipe the hearth, and haul the debris out in sealed bags. Then we walk you through the report: what is fine, what to watch, and what we would fix before winter. If a repair is needed, you get a written price on the spot. If nothing is needed, we tell you that too.